Cancellation policy

We understand that sometimes plans change. If you need to cancel a purchase option (such as a subscription or pre-order), please review the following guidelines:

Cancellation Window: You may cancel your purchase option within 24 hours of placing your order for a full refund.

How to Cancel: To cancel, please contact us at hyphenfootwear@gmail.com or use the cancellation link in your account dashboard (if available).

Subscription Cancellations: Subscriptions can be canceled at any time. However, cancellations made after the billing date will apply to the next billing cycle.

Non-Cancellable Items: Certain limited-time promotions or discounted purchase options may be marked as final sale and are not eligible for cancellation.

Refunds: If eligible, refunds will be processed to your original payment method within 5–7 business days.

If you have any questions or need assistance, please reach out to our support team at hyphenfootwear@gmail.com].